Unreasonable hospitality : the remarkable power of giving people more than they expect / Will Guidara.
"Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park." -- Provided by publisher.
Record details
- ISBN: 9780593418574
- ISBN: 0593418573
- Physical Description: x, 272 pages ; 23 cm
- Publisher: New York : Optimism Press, [2022]
Content descriptions
Bibliography, etc. Note: | Includes bibliographical references and index. |
Formatted Contents Note: | Welcome to the hospitality economy -- Making magic in a world that could use more of it -- The extraordinary power of intention -- Lessons in enlightened hospitality -- Restaurant-smart vs. corporate-smart -- Pursuing a true partnership -- Setting expectations -- Breaking rules and building a team -- Working with purpose, on purpose -- Creating a culture of collaboration -- Pushing toward excellence -- Relationship are simple. Simple is hard -- Leveraging affirmation -- Restoring balance -- The best offense is offense -- Earning informality -- Learning to be unreasonable -- Improvisational hospitality -- Scaling a culture -- Back to basics. |
Search for related items by subject
Subject: | Customer services. Hospitality. Corporate culture. Management. |
Available copies
- 3 of 3 copies available at Sage Library System.
Holds
- 0 current holds with 3 total copies.
Show Only Available Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Circulation Modifier | Status | Due Date | Courses |
---|---|---|---|---|---|---|---|
Hermiston Public Library | 658.812 GUI (Text) | 37838000854133 | Carnegie Building | Available | - | ||
Hood River County Library | 658.812 GUI 2022 (Text) | 33892100843425 | Adult Non-Fiction | Available | - | ||
The Dalles Wasco County Library | 658.812 GUI (Text) | 33892006964937 | Non-Fiction | Available | - |