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Unreasonable hospitality : the remarkable power of giving people more than they expect  Cover Image Book Book

Unreasonable hospitality : the remarkable power of giving people more than they expect / Will Guidara.

Guidara, Will, (author.).

Summary:

"Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park." -- Provided by publisher.

Record details

  • ISBN: 9780593418574
  • ISBN: 0593418573
  • Physical Description: x, 272 pages ; 23 cm
  • Publisher: New York : Optimism Press, [2022]

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references and index.
Formatted Contents Note:
Welcome to the hospitality economy -- Making magic in a world that could use more of it -- The extraordinary power of intention -- Lessons in enlightened hospitality -- Restaurant-smart vs. corporate-smart -- Pursuing a true partnership -- Setting expectations -- Breaking rules and building a team -- Working with purpose, on purpose -- Creating a culture of collaboration -- Pushing toward excellence -- Relationship are simple. Simple is hard -- Leveraging affirmation -- Restoring balance -- The best offense is offense -- Earning informality -- Learning to be unreasonable -- Improvisational hospitality -- Scaling a culture -- Back to basics.
Subject: Customer services.
Hospitality.
Corporate culture.
Management.

Available copies

  • 3 of 3 copies available at Sage Library System.

Holds

  • 0 current holds with 3 total copies.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Circulation Modifier Status Due Date Courses
Hermiston Public Library 658.812 GUI (Text) 37838000854133 Carnegie Building Available -
Hood River County Library 658.812 GUI 2022 (Text) 33892100843425 Adult Non-Fiction Available -
The Dalles Wasco County Library 658.812 GUI (Text) 33892006964937 Non-Fiction Available -


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