Catalog

Record Details

Catalog Search



Unreasonable hospitality : the remarkable power of giving people more than they expect  Cover Image Book Book

Unreasonable hospitality : the remarkable power of giving people more than they expect / Will Guidara.

Guidara, Will, (author.).

Summary:

"Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park." -- Provided by publisher.

Record details

  • ISBN: 9780593418574
  • ISBN: 0593418573
  • Physical Description: x, 272 pages ; 23 cm
  • Publisher: New York : Optimism Press, [2022]

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references and index.
Formatted Contents Note:
Welcome to the hospitality economy -- Making magic in a world that could use more of it -- The extraordinary power of intention -- Lessons in enlightened hospitality -- Restaurant-smart vs. corporate-smart -- Pursuing a true partnership -- Setting expectations -- Breaking rules and building a team -- Working with purpose, on purpose -- Creating a culture of collaboration -- Pushing toward excellence -- Relationship are simple. Simple is hard -- Leveraging affirmation -- Restoring balance -- The best offense is offense -- Earning informality -- Learning to be unreasonable -- Improvisational hospitality -- Scaling a culture -- Back to basics.
Subject: Customer services.
Hospitality.
Corporate culture.
Management.

Available copies

  • 3 of 3 copies available at Sage Library System.

Holds

  • 0 current holds with 3 total copies.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Circulation Modifier Status Due Date Courses
Hermiston Public Library 658.812 GUI (Text) 37838000854133 Carnegie Building Available -
Hood River County Library 658.812 GUI 2022 (Text) 33892100843425 Adult Non-Fiction Available -
The Dalles Wasco County Library 658.812 GUI (Text) 33892006964937 Non-Fiction Available -

LDR 02292cam a2200445 i 4500
0012399263
003SAGE
00520221207181200.0
008220727s2022 nyu b 001 0 eng
010 . ‡a 2022027969
015 . ‡aGBC2F2778 ‡2bnb
0167 . ‡a020728264 ‡2Uk
019 . ‡a1291269415 ‡a1291290206
020 . ‡a9780593418574 ‡q(hardcover)
020 . ‡a0593418573 ‡q(hardcover)
035 . ‡a(OCoLC)1291310670 ‡z(OCoLC)1291269415 ‡z(OCoLC)1291290206
042 . ‡apcc
049 . ‡aOR4A
040 . ‡aDLC ‡beng ‡erda ‡cDLC ‡dOCLCF ‡dUKMGB ‡dORX ‡dJCX ‡dVP@ ‡dHRF ‡dIMD
05000. ‡aHF5415.5 ‡b.G856 2022
08200. ‡a658.8/12 ‡223/eng/20220801
1001 . ‡aGuidara, Will, ‡eauthor.
24510. ‡aUnreasonable hospitality : ‡bthe remarkable power of giving people more than they expect / ‡cWill Guidara.
264 1. ‡aNew York : ‡bOptimism Press, ‡c[2022]
300 . ‡ax, 272 pages ; ‡c23 cm
336 . ‡atext ‡btxt ‡2rdacontent
337 . ‡aunmediated ‡bn ‡2rdamedia
338 . ‡avolume ‡bnc ‡2rdacarrier
504 . ‡aIncludes bibliographical references and index.
520 . ‡a"Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park." ‡c-- Provided by publisher.
5050 . ‡aWelcome to the hospitality economy -- Making magic in a world that could use more of it -- The extraordinary power of intention -- Lessons in enlightened hospitality -- Restaurant-smart vs. corporate-smart -- Pursuing a true partnership -- Setting expectations -- Breaking rules and building a team -- Working with purpose, on purpose -- Creating a culture of collaboration -- Pushing toward excellence -- Relationship are simple. Simple is hard -- Leveraging affirmation -- Restoring balance -- The best offense is offense -- Earning informality -- Learning to be unreasonable -- Improvisational hospitality -- Scaling a culture -- Back to basics.
650 0. ‡aCustomer services.
650 0. ‡aHospitality.
650 0. ‡aCorporate culture.
650 0. ‡aManagement.
77608. ‡iOnline version: ‡aGuidara, Will. ‡tUnreasonable hospitality ‡dNew York : Optimism Press, [2022] ‡z9780593418581 ‡w(DLC) 2022027970
902 . ‡aMARCIVE 022023
994 . ‡aC0 ‡bOR4
999 . ‡eBook
905 . ‡uadmin
901 . ‡aon1291310670 ‡bOCoLC ‡c2399263 ‡tbiblio ‡soclc

Additional Resources